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Welcome to our Office

Welcome To Our Office
The staff of the A Step Ahead Foot & Ankle Centers are dedicated to providing excellence in foot & ankle health care. Our new facilities have been designed to provide you with the utmost in comfort and convenience. The A Step AheadFoot & Ankle Centers utilizes in-house x-ray services, eliminating the extra expense and inconvenience of having to send you elsewhere for these diagnostic services.

We are here to serve our patients! We appreciate your comments and suggestions regarding our treatment, office procedures and staff. Welcome!

 


Podiatric Medicine
A doctor of Podiatric Medicine is trained to treat all ailments of the foot, ankle and lower leg. This includes:
• Flat feet, high arches, heel pain, bunions and hammertoes.
• Ankle sprains, fractures and chronic pain.
• Nail problems including fungal infections, ingrown nails and thickened nails.
• Infant deformities such as club foot, flat feet, intoeing and other congenital deformities.
• Sports injuries and prevention.
• Nerve problems such as neuromas, peripheral neuropathy and nerve entrapments.
• Skin problems like athlete’s foot and other dermatoses.
• Warts


Telephone Calls
If you need to speak with a doctor regarding your foot and/or ankle condition, please call the office number anytime. During business hours, the doctor will, most likely, need to return your call, so please leave a number where you can be reached. The doctor will return your call as soon as he can. After hours, or on weekends, the answering service will page the attending on-call physician and that person will return your call to assist you.


Fees & Payments
In order to control costs, payment is expected at the time services are performed. If you are unable to do so, please discuss your situation with the office manager so that special arrangements can be made. We will make every effort to accommodate unusual circumstances that make your financial obligations difficult to fulfill.


We also offer CareCredit if you don't have the means to pay for your treatment. CareCredit® is a personal line of credit for healthcare treatments and procedures for your entire family, including your pets. It works like a credit card but it has two advantages. It can only be used for healthcare services and you can get No Interest financing every time you use it.

 

Simply pay your minimum monthly payment and pay off the entire balance by the end of your promotional period and you pay No Interest or finance for a longer period of time with interest. Just click CareCredit® above to be taken to their website.



The fees for evaluation and treatment vary depending upon the complexity of your condition and the treatment required. Additional charges will be made for x-ray and laboratory services, if they are required.


If you have any questions regarding your treatment, your account or our office policies, please phone during business hours. We will see that you are referred to the staff person that is most qualified to answer your questions.


Insurance
Your insurance contract is made between you and your insurance company. Insurance policies often do not provide full payment of medical costs. Payment of your account is your responsibility.


A completed form for you to submit to your insurance carrier will be given to you at the completion of your visit. This may be attached directly to your individual insurance forms.


We participate in many insurance programs. If we participate with your plan, we will bill the insurance carrier directly and you will be responsible for co-payments, deductibles and non-covered services. Insurance plans are changing rapidly so please call our office if you have questions about our participation with your particular insurance plan.


Referrals
You are responsible for obtaining a referral if it is required from your insurance. If a referral is not received, you are financially responsible for charges occurred for that date of service.


Finance & Other Charges
A finance charge, 15% annually and 1.25% monthly, will be assessed on any unpaid balance 60 days after the date of billing. If you have more than 2 broken appointments in any calendar year, your account will incur a $10.00 cancellation fee.

 

 

 

 

 
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