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Our Foot Information Line offers FREE recorded information on a variety of topics.
Use a touch-tone phone and call (970)493-0474 or (800)774-FOOT (3668). After the introduction, enter the appropriate 4 digit code listed below.

Office Policy

Welcome To Our Office
The staff of the A Step Ahead Foot & Ankle Centers are dedicated to providing excellence in foot & ankle health care. Our new facilities have been designed to provide you with the utmost in comfort and convenience. The A Step Ahead Foot & Ankle Centers utilizes in-house x-ray services, eliminating the extra expense and inconvenience of having to send you elsewhere for these diagnostic services.

We are here to serve our patients! We appreciate your comments and suggestions regarding our treatment, office procedures and staff. Welcome!

Podiatric Medicine
A doctor of Podiatric Medicine is trained to treat all ailments of the foot, ankle and lower leg. This includes:
• Flat feet, high arches, heel pain, bunions and hammertoes.
• Ankle sprains, fractures and chronic pain.
• Nail problems including fungal infections, ingrown nails and thickened nails.
• Infant deformities such as club foot, flat feet, intoeing and other congenital deformities.
• Sports injuries and prevention.
• Nerve problems such as neuromas, peripheral neuropathy and nerve entrapments.
• Skin problems like athlete’s foot and other dermatoses.
• Warts

Telephone Calls
If you need to speak with a doctor regarding your foot and/or ankle condition, please call the office number anytime. During business hours, the doctor will, most likely, need to return your call, so please leave a number where you can be reached. The doctor will return your call as soon as he can. After hours, or on weekends, the answering service will page the attending on-call physician and that person will return your call to assist you.

Fees & Payments
In order to control costs, payment is expected at the time services are performed. If you are unable to do so, please discuss your situation with the office manager so that special arrangements can be made. We will make every effort to accommodate unusual circumstances that make your financial obligations difficult to fulfill.

The fees for evaluation and treatment vary depending upon the complexity of your condition and the treatment required. Additional charges will be made for x-ray and laboratory services, if they are required.

If you have any questions regarding your treatment, your account or our office policies, please phone during business hours. We will see that you are referred to the staff person that is most qualified to answer your questions.

Insurance
Your insurance contract is made between you and your insurance company. Insurance policies often do not provide full payment of medical costs. Payment of your account is your responsibility.

A completed form for you to submit to your insurance carrier will be given to you at the completion of your visit. This may be attached directly to your individual insurance forms.

We participate in many insurance programs. If we participate with your plan, we will bill the insurance carrier directly and you will be responsible for co-payments, deductibles and non-covered services. Insurance plans are changing rapidly so please call our office if you have questions about our participation with your particular insurance plan.

Referrals
You are responsible for obtaining a referral if it is required from your insurance. If a referral is not received, you are financially responsible for charges occurred for that date of service.

Finance & Other Charges
A finance charge, 15% annually and 1.25% monthly, will be assessed on any unpaid balance 60 days after the date of billing. If you have more than 2 broken appointments in any calendar year, your account will incur a $10.00 cancellation fee.

Are You a New Patient? 

We have paperwork that you can either download, print out and fill out at your convenience or paperwork that you can complete online and print out . Click on the below buttons to download the paperwork. (These forms are in PDF format).

Office Forms for New Patients (Type on form then e-mail to us or print out and bring in to office) (6 Pages) **

Form for Patients to Allow us to Request Records or X-Rays from another office (Type on form then e-mail to us or print out & bring in to office)  (1 Page) **

Form for Patients to Authorize us to Release Records or X-Rays to third party (Type on form then e-mail to us or print out & bring in to office) (1 Page) **

 Norlarco Credit Union Loan Application (2 Pages)

** You must have Version 7 or higher of Acrobat Reader to be able to send the above forms to us via e-mail. If you are not sure you have version 7 or higher, please click on the below link to download the most recent version. This is NO CHARGE for this.

These documents require Adobe Acrobat Reader be used to view, download, or print. If you need to download Adobe Acrobat Reader (free), click here:   

The following are the forms for Orthotripsy Heel Surgery

Orthotripsy Forms

Web Site: Non-Invasive Orthotripsy Heel Surgery